Privacy Policy

The Privacy Policy is intended to explain how we collect, store, and use your personal data.

This policy covers the handling of personal information requested from all users who visit and use the products and services at www.apei.pt. These users may be members, subscribers, or visitors.
By using the services or products at www.apei.pt, you agree to the terms of this Privacy Policy and the Terms and Conditions of Service. APEI reserves the right to update and amend this policy without prior notice.

We recommend that you review the Terms of Use regularly to check for any updates or changes. In the event of substantial changes to this policy, APEI will notify its users.

What data do we collect and why?
To use the products and services of www.apei.pt, you are asked to provide your name, company name, address, tax identification number, email address, phone number, educational background, professional category, the educational network where you work, and your NIB/IBAN.

The data collected is used to provide services and products, for billing, authentication, service improvement, and user identification. This data may also be used for legal, regulatory, and tax purposes.
During certain activities, such as seminars or training sessions—whether held in person or online—photographs may be taken and videos recorded for the purpose of publicizing these activities.

When do we collect data?
At APEI, we collect data when you register on the website, log in, make a purchase, or when you enter and update information in your store’s management area. We may also request personal data through our online support and contact forms.

How long do we retain the data?
The data is retained as long as the account at www.apei.pt remains active.
In the event that the service with APEI is terminated, we will continue to retain the personal data necessary to comply with tax and legal obligations for the period specified by law.

Do we share this data with third parties?
APEI uses and works with various external companies and services, with which we share personal information essential to the operation of the service, particularly in the areas of accounting and billing.
APEI may also disclose personally identifiable information under special circumstances, such as in compliance with court orders requiring such disclosure or when your actions violate the Terms of Use.
This data may also be used for marketing purposes, such as communicating news, campaigns, and promotions.

Control and Privacy
As the data subject, you have the right to access, modify, export, and delete your data.
You can do so directly through your account settings or by contacting APEI at ap**@**ei.pt.

How do we keep your personal data secure?
APEI stores data in restricted databases, using a combination of cloud services and data centers certified under the EU-U.S. Privacy Shield.

APEI follows industry security standards for storing, managing, and protecting financial, confidential, and personal data.
APEI does not store or process credit card information. Credit card payments are processed through PayPal or similar platforms.

Despite the countless efforts we make to protect your information, there are no methods that are 100% secure or foolproof, so we cannot guarantee the absolute security of your data.
In the event of a security breach or violation of data stored by APEI, we will notify the relevant authorities and the members, subscribers, and visitors of the www.apei.pt website.

What don't we do with the data?
APEI does not share, transfer, or sell personal data to any entity other than those necessary for the operation of the service.

We do not use personal data for any other purpose without the data subject’s consent.
As the data subject, you have the right to access, modify, export, and delete your data.

If you are unable to change or access your personal data, have any questions about your personal data or this policy, or would like to make a suggestion regarding how APEI processes your personal data, please contact us via email at ap**@**ei.pt

This policy may be amended at any time. In the event of an amendment, all terms will take effect immediately upon publication on the website.

Last updated: February 15, 2023